C
Call Memory
Hugo Software

Data Removal

Last updated: 5 November 2026

Call Memory stores everything on your device and nothing on our servers. That means deleting your data does not require a request to us. You can do it yourself, immediately and completely.

Delete individual items in the app

  • A single note or follow-up: open the person, find the entry in their timeline, and tap the ✕ next to it.
  • A person and everything about them: open the person and tap Delete person and all notes at the bottom of the screen.
  • Sample data: tap Clear on the "Sample data" line. Your own notes stay.

These actions ask for confirmation first where the data is yours, and they are permanent.

Delete everything

Uninstalling the app permanently removes all of your notes, people, and follow-ups from the phone:

  1. Press and hold the Call Memory icon on your home screen or app drawer.
  2. Choose Uninstall and confirm.

Or, to clear the data without removing the app:

  1. Open Settings → Apps → Call Memory.
  2. Tap Storage & cache.
  3. Tap Clear storage (also shown as Clear data) and confirm.

Either action wipes the app's local storage. The data is gone at that moment.

Backup files and Android backup

If you saved a backup file yourself, it is your file. Delete it wherever you put it.

From version 1.2 the app is excluded from Android's device backup. If you used an earlier version with device backup turned on, Android may hold a copy in your own Google account. You can delete it in your phone's Google backup settings. We have no access to it.

This cannot be undone

There is no server copy, so we cannot restore anything you delete. Save a backup file first if you want to keep your notes.

A subscription is separate

Deleting your data does not cancel Call Memory Premium. Cancel it in Google Play → Payments & subscriptions → Subscriptions. Purchase records are held by Google.

Do you hold an account for me?

No. Call Memory has no accounts, no sign-up, and no login. We hold no record of you, so there is no account to close and no server-side profile to erase.

Requests

Since we store no personal data, there is nothing for us to delete on your behalf. If you still want written confirmation of this for your records, email [email protected] and we will reply.