Terms of Service
Last updated: 5 November 2026
These terms govern your use of the Call Memory mobile application ("the app"), published by Hugo Software ("we", "us"). By installing or using the app you agree to them.
The app
Call Memory is a personal note-taking tool for your phone calls. You write short notes after a call, attach them to people you add yourself, and set follow-ups. It is not a call recorder, a CRM, or a contact-syncing service.
Free use and Premium
Your first 20 notes are free, with no time limit, and there are no ads. Call Memory Premium is an optional subscription that removes the note limit.
- Price. The current price, and any introductory offer, is shown in the app and on Google Play in your own currency before you confirm. Prices are not listed here because they can differ by country and change over time.
- Billing. Google Play charges your Google account. An introductory offer, if you get one, moves on to the regular price when it ends unless you cancel first.
- Renewal. Premium renews automatically at the end of each period until you cancel.
- Cancelling. Cancel at any time in Google Play → Payments & subscriptions → Subscriptions, or from version 1.2 in the app under Settings → Manage subscription. Cancelling stops future charges. Premium stays on until the end of the period you already paid for. Uninstalling the app does not cancel a subscription.
- Refunds. Refunds are handled by Google under Google Play's refund policies.
- Restoring. If you reinstall the app or change phones, use Restore purchase with the same Google account. It is in the payment screen and, from version 1.2, in Settings.
- Notes after Premium ends. If Premium ends and you have more than 20 notes, your notes stay readable and you can edit, search, export, or delete them. Adding new notes needs Premium again.
Your content
Everything you write remains yours. It is stored on your device and we never receive a copy, so we claim no rights over it and take no responsibility for its contents.
Backups are your responsibility
Because your notes exist only on your device, they will be permanently lost if you uninstall the app, clear the app's data, or lose or reset the device, unless you have saved a backup file. From version 1.2 you can save one under Settings → Save notes to a file. We cannot recover your notes for you. Keep your own copy of anything you cannot afford to lose.
Acceptable use
You agree not to use the app to store material that is unlawful, or to record or note information about other people in a way that breaks the laws that apply to you. You are responsible for complying with local rules about recording, storing, and processing information about other people.
No warranty
The app is provided "as is", without warranty of any kind. We do not guarantee that it will be uninterrupted, error-free, or that reminders and notifications will always appear at the intended moment. Your phone's battery settings can delay a notification. Do not rely on it as the sole system for legally or commercially critical obligations.
Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, or for any loss of data, profits, or business, arising from your use of or inability to use the app. Nothing in these terms limits rights you have under consumer law that cannot be excluded.
Changes to the app and these terms
We may update the app or these terms. Continuing to use the app after an update means you accept the revised terms. The current version is always on this page.
Termination
You may stop using the app at any time by uninstalling it. If you have a subscription, cancel it in Google Play as well. We may discontinue the app at any time.
Governing law
These terms are governed by the laws of England and Wales.